Billing Tool

General


Most lenders will send regular billing statements to their borrowers. AutoPal provides many options for keeping in contact with your borrowers with minimal effort. This article will cover the AutoPal billing tool and other strategies for sending billing information to your customers.

How To

The billing tool can be found by navigating to Tools > System Tools > Billing inside your company account.

Tools - Billing

Here you will likely see a message telling you to select loans from the loan list.  The way most tools work in AutoPal is that you will select of group of loans first, and after sending them to the tools’ queue, you will use the tools to perform specific actions for the group of loans you have selected.

Select Loans for Billing

To select a group of loans for billing, navigate to the Loan Manager tab.

Loan Manager - Billing

To select a group of loans, first search for the group of loans that you want to send to the billing tool. You can search for loans using and of the usual search options or advanced search options. It’s important to specifically note two of the fields in the advanced search: “Billing Date From” and “Billing Date To“.

Billing Date

These fields let you search specifically for loans that have a forecast payment within a specified date range. It is important to remember that once a payment is made, the transactions for that loan no longer show a forecast payment. This means that if you use the “Billing Date From” and “Billing Date To” fields, AutoPal will not return all the loans that had a scheduled payment during the range you enter, but only the loans that have a scheduled payment that has not yet been paid.

To use these fields, enter the earliest date that should be included in your desired date range into the “Billing Date From” field. Enter the latest date that should be included in your desired date range into the “Billing Date To” field. Click Search.

Once you have selected the loans you want, choose the “Send To Billing” option in the Data Options drop-down menu.

Data Options - Send to Billing

Selecting this option will take you to the Tools > System Tools > Billing section of the software.

Loans Sent to Billing Tool

Here you can choose your billing options and then generate the billing statements. At this point you can select your billing options. The available options are:

  • Select A Template – This corresponds to the template image you see at the right of this section.  This is how the printed bills will look.  The 2.0 Billing Statement works slightly differently than the rest and will give you some additional options.
  • Select A Theme – You can choose between a red & blue or a black & grey theme.  Most companies don’t send out color billing statements.
  • Header Color – This is a custom color for the billing statement’s header. The colors must be entered as HTML codes. A list of HTML colors can be found here.
  • Custom Text – Enter custom text that will appear on the billing statement.  Most of the billing templates have a text entry field allowing you to enter a custom message on your Billing Statements.
  • Statement Date – This date appears at the top of the bill as the statement date.
  • Co-Borrower Statement – Here you can choose to generate a separate statement for the co-borrower or not.
  • PDF Format – Here you can choose whether bills should generate as one large PDF file, or as individual PDF files per loan.  Usually it’s easier to print your Billing Statements as one large PDF file.

Billing Defaults

Billing Statement Defualts

From this page you can apply defaults to your billing statements. The options selected on this page will auto-populate when you generate statements in the future. The available options on this page match those on the previous page.

Once you are comfortable with the formatting of the billing statement, simply select the “Generate Billing Statement” button to generate the billing statements.

Other Billing Strategies

This method of billing works well if you print and mail bills to your customers and you’re OK with the billing templates that AutoPal provides.  If you want your billing statements to be customized completely, you can create a custom form as a billing statement instead.  You can create custom forms for a group of accounts using the Create Custom Forms option in the data options drop-down.

Probably the easiest way to send out billing statements is to create them as a trigger-based email via Tools > Email.   Automated emails can be set up so that they will be sent to your customers a specified number of days before a payment comes due.  This will save you the time and cost of printing and mailing bills and once you set up the billing email, you won’t have to worry about billing for as long as you use the AutoPal system.

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