The “Billing / Statements” tab gives you direct access to statements from previously billed periods as well as the balance currently due on your account.
To access the “Billing / Statements” tab select, My Account > Billing / Statements.
The Billing Statements tab is broken into two primary sections. The Billing Summary is dedicated to the current amount due on your account, and the estimated amount due on your next billing date. Monthly billing is processed on the first of each month and consists of the following components:
- Monthly Core Cost: The monthly core cost pays for the new month, and is based on the number of live loans in the system.
- Monthly Subscriptions Cost: The monthly subscriptions cost is based on additional products that have been purchased from the AutoPal store. Examples include: QuickBooks Live, Credit Reporting, and the End User Website. These items are paid on the first of the month, and cover the cost of the product for the new month.
- Current Amount Due: The current amount due is based on usage based items such Technical Support charges. These are accrued throughout the month, and then paid on the next billing cycle.
- Estimated Due: The estimated due is a compilation of Monthly Core, Monthly Subscription, and the Current Amount Due. This should only be used as an estimate, and is subject to change based on usage (e.g. additional Technical Support charges).
The Billing Statements section contains a record of all past billing periods, broken down by month. Simply select the download icon to the right of the desired month, and the statement will download as a PDF file. Once downloaded, you can open the file and review your charges. If you have any questions understanding your billing statement please read a helpful AutoPal Help article titled Understanding Your Billing Statement.